MacBook

Problems using a gift card for a new Apple iPhone order?

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Hello everyone. I have a $150 gift card I received from Apple last year for the sale of my old macbook pro. I didn’t see a place in the order process to enter the gift card #. So I clicked the button in the email I got for the gift card. I wanted to add it to the Apple App Store and thought I’d try that as I didn’t see any other place to enter it. So currently I see the amount in “Your Apple Account Balance” on my account but when I placed my order for my new iPhone this morning it was not applied. Understandably, it is now impossible to get through to apple sales. Can anyone help?FYI… I use the Apple Card to pay for my order
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